Booking Conditions
Required Disclosures
Company No. 16950847 (England and Wales)
158 Allerton Road, Bradford, England, BD8 0AA
158 Allerton Road, Bradford, England, BD8 0AA
We are an agent for Brightsun Travel (UK) Limited (ATOL 3853).
Important Information
Please read these carefully as the person making this booking accepts all the terms and conditions of HADEALZ LTD on behalf of all persons named in the booking.
DEPOSITS & TICKETS ARE NEITHER REFUNDABLE NOR CHANGEABLE
Unless specified, all deposits paid and tickets purchased/issued are non-refundable. In case of cancellation or no show, bookings/tickets are non-transferable and name changes are not permitted. Any changes to bookings will incur additional fees as charged by the airline or service provider plus an administrative fee of £35 per change.
1. Making a Booking
When you make a booking with HADEALZ LTD, you confirm that you have the authority to accept these terms and conditions on behalf of all persons named in the booking. A contract exists between you and HADEALZ LTD once we have issued a booking confirmation and received the required deposit or full payment.
Request a Quote
Via our website, phone, or email
Review & Confirm
Review the quote and confirm acceptance
Make Payment
Pay the required deposit or full amount
Receive Confirmation
You will receive a booking confirmation from us. For ATOL-eligible bookings, an ATOL Certificate will be issued by Brightsun Travel (UK) Limited (ATOL 3853) in addition to your booking confirmation.
Get Documents
Final travel documents before departure
2. Deposits & Payments
If you are reserving a flight by making an advance partial payment, please note that fare/taxes may increase without prior notice. The price is not guaranteed until the ticket is issued. We always recommend you pay ASAP to avoid this situation.
Deposit Requirements
- Standard Deposit: £50 per person for most flight bookings
- Package Holidays: 20% of total package price
- Last Minute Bookings: Full payment required at time of booking
- Group Bookings (10+): Higher deposit may be required
Final Payment
Final payment is due no later than 10 weeks before departure unless otherwise specified. If final payment is not received by the due date, we reserve the right to cancel your booking and retain the deposit.
Payment Methods
- Credit/Debit Cards (Visa, Mastercard, Amex)
- Bank Transfer (BACS/CHAPS)
- Cash (in-person only)
3. Checking Flight Details
It is your responsibility to check all details are correct immediately upon receiving your booking confirmation and final documents. You must verify:
3.5 Amadeus API Booking Process
Our online booking system is powered by the Amadeus Global Distribution System (GDS), one of the world's leading travel technology platforms. When you book through HADEALZ LTD:
Real-Time Flight Search
Our system queries Amadeus for live flight availability, schedules, and fares from over 700 airlines
Price Confirmation
Fares are confirmed at the time of booking - prices may change before ticket issuance
PNR Generation
Upon successful booking, Amadeus generates a unique PNR (Passenger Name Record) - your booking reference
Ticket Issuance
Tickets are issued directly with the airline(s) via Amadeus
While our system provides real-time access to airline inventory, final ticket issuance and fare confirmation are subject to airline approval. In rare cases of system errors or fare discrepancies, we reserve the right to cancel the booking and issue a full refund.
Questions About Booking Conditions?
If you have any questions about these booking conditions, please contact our support team: